Autonomous Fixed Ops

Your service bays
run themselves.

PitSync is an AI agent that manages your dealership's entire service department. Scheduling, technician routing, customer communication, and revenue optimization, all running 24/7 without human intervention.

53%
of dealer gross profit comes from service
75%
of dealers still have zero AI in fixed ops
24/7
autonomous operation, no shifts needed

What PitSync Does

One agent replaces your entire service department back office

🛠

Intelligent Bay Routing

Matches every RO to the right technician based on skill certification, current workload, and parts availability. No dispatcher needed.

📅

Autonomous Scheduling

Customers book via voice, text, or web. PitSync optimizes the calendar in real time, fills cancellation gaps, and batches similar jobs for throughput.

💰

Upsell Engine

Identifies declined services, upcoming maintenance intervals, and recall eligibility. Reaches out automatically with personalized recommendations that convert.

💬

Customer Lifecycle

Handles status updates, post-service follow-ups, CSI survey management, and win-back campaigns for lapsed customers. Every touchpoint is covered.

The Shift

Service departments haven't changed in 20 years. Until now.

Today's Service Dept

  • Missed calls lose 30% of inbound appointments
  • Service advisors manually route every job
  • Declined work disappears into a spreadsheet
  • Customers defect to indie shops after warranty
  • No visibility into real bay utilization

With PitSync

  • Every call, text, and web request handled instantly
  • AI routes by tech skill, load, and parts stock
  • Declined services auto-follow-up at the right time
  • Proactive outreach keeps customers loyal post-warranty
  • Real-time throughput metrics for every bay and tech

The service bay
that never sleeps.

Every car on the lift. Every customer in the loop. Every dollar recovered. PitSync is the operations brain your service department has been running without.